Terms of Use

Terms of Use

Please read These TERMS OF USE carefully before using this website or PURCHASING OUR PRODUCTS.

These terms apply to your use of this website and all of the sites and services owned or operated by SharpLife LLC, including but not limited to: www.catsharp.com  These terms also apply when you purchase any of our products or services on this Site including our group and individual coaching  programs and our e-learning courses, e-books and other products (collectively, our “Products”). By accessing or using the Sites or purchasing a Product, you agree to be bound by and to follow these terms.

We reserve the right to modify these terms at any time, so please check this page periodically for changes. By using these Sites or ordering a Product after we post any changes to these terms, you agree to accept those changes, whether or not you have reviewed them or been notified about them. If at any time you choose not to accept these terms, please do not use this Site or any of our Sites.

Your privacy is important to us!  Please review our Privacy Policy for information explaining the information we collect and how we use it. Note: We will never sell your information.

Payments for Online Purchases

Payment for your online purchases shall be made via credit card, Paypal or other Company-approved payment method, as specified at the point of payment. By placing an order with us, you agree that we may charge your account the full purchase price, including all fees for shipping and all applicable taxes, immediately or, if you have elected an optional payment plan, in accordance with the payment plan schedule provided at the point of purchase.  All prices and other dollar amounts are listed in U.S. Dollars.

By placing an order with us, you represent and warrant that the credit card or payment account being used is yours, and/or that you are duly authorized to use the account, and you agree to indemnify and hold harmless SharpLifeLLC  and each of its officers, directors, employees, contractors, coaches, representatives, agents, successors and assigns (each, a “Company Releasee” and collectively, the “Company Releasees”) from any and all damages or losses of any nature or kind, including attorneys’ fees, that any Company Releasee may incur arising from any breach of or inaccuracy in the foregoing representation and warranty.

Every effort has been made to ensure the accuracy of prices, items, and availability of Products available through our Sites; however, typographical or clerical errors do occur. Accordingly, we reserve the right to revoke any stated price and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit or charge to your account in the amount of the charge. Images of Products on the Sites are for illustrative purposes only; actual Products may differ from such images.We will email you to confirm the placement of your order and with details concerning product or service delivery. In the event that there is an error in this email confirmation or with course emails (like the spam folder ate it), it is your responsibility to inform us as soon as possible. Seriously, please let us know as soon as possible. We never want you to feel like you ordered something and we did not deliver.

Cancellations, Refunds, and Program Rules

It is our policy to provide all of our clients with the best learning and coaching experience possible.  It is our experience that the following policies best reflect our commitment to our clients.

To support all coaching clients in realizing their coaching objectives, all purchases of conferences, retreats, online e-learning opportunities, and single session assessments are final and non-refundable.

Physical Health and Wellbeing

You should always consult your physician or other healthcare provider before changing your diet or starting an exercise program. By purchasing or participating in any of our programs, you represent that you understand that physical exericse involves strenuous physical movement, and that such activity carries the risk of injury. You understand that it is wholly your responsibility to judge your physical and mental capabilities for such activities. You understand that it is your responsibility to ensure that you are working within healthy limits of your body. By purchasing and participating in any of our programs you expressly waive and release any claim tha you may have at any time for injury of any kind against Cat Sharp and SharpLife LLC.

Online Learning Products and Group Programs

Intellectual Property: All materials you see in our programs and products are the intellectual property of SharpLife LLC. You cannot share, copy, or create derivative works or resource guides that reference SharpLife LLC, Cat Sharp, the program content, or infringe on the company’s intellectual property in any way. Company images, logos, and content are protected by trademark. You are granted no right or license to the aforementioned trademarks.

Non-disparagement: You agree that you will not engage in any conduct or communications with a 3rd party, public or private, designed to disparage SharpLife LLC, Cat Sharp, or the programs, including, but not limited to, any remark, comment, message, information, declaration, campaign, communication or other statement of any kind being verbal, in writing, electronic or otherwise that might be construed as derogatory, defamatory, libelous, or slander.

Finally, we reserve the right to remove you from the program and withhold a refund, for any reason. For example: We may withhold a refund if you negatively impact someone else’s experience, share confidential material from this program produced by Cat Sharp or other students, promote yourself in our student Facebook group and try and convince other students to become your client, or participate in bad faith. (We know you would never do something so horrid, but our lawyersays we have to say it!).

Private Coaching

 If you wish to terminate a private, one-on-one coaching engagement with your coach early, you must follow the procedures outlined in this paragraph.  First, you must detail your reasons, complaints and grievances verbally and in writing to your coach and work with your coach for at least 30 calendar days, in accordance with your coaching program, to address these issues. You agree to participate in this process in good faith.  If following this 30-day period you still wish to end the engagement, you must submit a request in writing to terminate the coaching relationship to Cat Sharp at cat@catsharp.com.   The decision as to whether to issue the refund rests in the discretion of the Company.  In the event of an early termination of a coaching engagement, you will be charged pro rata for sessions, classes and/or package components used through the date of termination at the retail price (not package price) of each element at the date of termination, plus a cancellation fee of $200.00 USD.

Retreat Photography and Video

As a reminder, the client (you) understands that a purchase of a retreat is non-refundable.  Furthermore, you agree to authorize SharpLife LLC and all subsequent successors of said company the right to video and photograph you, edit said videos and photographs, and use them as promotional or teaching materials for future events.  You grant all rights to the SharpLife LLC all rights of every kind to any promotional material (photo and video) taken at this event.

Retreat Health and Wellbeing Waiver

I (the client) voluntarily choose to participate in the retreat. I expressly assume all risks of the program including any physical or dietary changes.  I take full responsibility for my own dietary and physical choices during this event, any injury or illness that occurs, up to and including death.

I am of sound mind and body and I release SharpLife LLC of any damages, claim of injury, lawsuits, allegations, and demands that I have now and in the future.  I have read, understood and agree to the above statements.

Liability

You agree that under no circumstances shall we be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of the Site or Service. Additionally, SharpLife LLC is not liable for damages in connection with (i) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus or line or system failure; (ii) loss of revenue, anticipated profits, business,savings, goodwill or data; and (iii) third party theft of, destruction of, unauthorized access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability.

The foregoing applies even if SharpLife LLC has been advised of the possibility of or could have foreseen the damages. In those states that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest possible extent permitted by law. In no event shall SharpLife LLC’s cumulative liability to you exceed the total purchase price of the Service you have purchased from us, and if no purchase has been made by you, SharpLife LLC’s cumulative liability to you shall not exceed $100.

Overall Intellectual Property

All content provided on the Site and in the Service, including all products and all online class and workshop materials are the intellectual property of SharpLifeLLC and are provided to our clients for their learning and not for commercial use. The content of the Site and Service are protected by United States trademark, trade dress and copyright law. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the content of the Site or the Service, in whole or in part without our prior written consent. You may not remove any trademark, copyright, or other notice from the content of the Site or the Service. We reserve the right to immediately remove you from the Service, without refund, at to pursue all available legal remedies against you if you are caught violating this intellectual property policy. Simply put, please don’t steal our content and sell it as your own. 

Last Updated November 2020